Welcome to Breezy Crossing. These Terms of Service ("Terms") govern your use of our website breezy-crossing.com and the purchase of our eco-friendly household products and services. By accessing or using our services, you agree to be bound by these Terms.
Breezy Crossing is a company registered in England and Wales, with our registered office at 42 Greenway Business Park, Weston Road, Bristol BS11 9YE, United Kingdom.
By accessing our website, placing an order, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
These Terms constitute a legally binding agreement between you and Breezy Crossing. You must be at least 18 years old or have parental consent to use our services.
We strive to provide accurate descriptions, images, and pricing for all our eco-friendly products. However, we cannot guarantee that all information is completely accurate or current. We reserve the right to correct errors and update information without prior notice.
All products are subject to availability. We reserve the right to discontinue products, limit quantities, or refuse orders at our sole discretion. In case of product unavailability after your order, we will notify you promptly and offer alternatives or a full refund.
All prices are displayed in British Pounds (GBP) and include VAT where applicable. Prices are subject to change without notice. The price charged will be the price displayed at the time of order confirmation.
When you place an order, you are making an offer to purchase our products. We reserve the right to accept or decline your order. Order confirmation will be sent via email, constituting acceptance of your offer and forming a contract between us.
Payment is required at the time of order. We accept major credit cards, debit cards, and other payment methods as displayed on our website. All payments are processed securely through our payment partners.
You may cancel your order within 24 hours of placement, provided the order has not been processed for shipping. After this period, cancellations are subject to our returns policy outlined in Section 5.
We deliver throughout the United Kingdom. Delivery times are estimates and may vary based on location and product availability. We will provide tracking information when available.
Risk of loss and title to products pass to you upon delivery. If products are damaged during shipping, please contact us within 48 hours of receipt.
In accordance with the Consumer Contracts Regulations 2013, you have the right to cancel your order and return products within 14 days of receipt without giving a reason.
Returned products must be in their original condition and packaging. You are responsible for the cost of returning products unless the item is faulty or not as described.
Refunds will be processed within 14 days of receiving the returned product, using the same payment method used for the original purchase.
Certain products may not be eligible for return due to hygiene or safety reasons. These will be clearly marked on the product page.
Under UK consumer protection laws, you have statutory rights including:
These Terms do not affect your statutory consumer rights. For more information, visit gov.uk/consumer-protection-rights.
You agree to use our website only for lawful purposes and in accordance with these Terms. You must not:
If you create an account, you are responsible for maintaining the security of your login credentials and for all activities under your account. Please notify us immediately of any unauthorized use.
All content on our website, including text, images, logos, and designs, is owned by Breezy Crossing or our licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, or create derivative works from our content without written permission. Limited use is permitted for personal, non-commercial purposes only.
All products come with statutory warranties under UK law. We warrant that our products:
Specific product warranties, where applicable, will be detailed on individual product pages or provided with the product documentation.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.
Subject to the above, our total liability for any claim arising from these Terms or the use of our products shall not exceed the amount paid by you for the specific product giving rise to the claim.
We are not liable for any indirect, consequential, or special damages, including but not limited to loss of profits, data, or business opportunities.
We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, strikes, or pandemics.
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites. Your use of third-party websites is at your own risk.
With your consent, we may send you marketing communications about our products and services. You can unsubscribe at any time by following the instructions in our emails or contacting us directly.
These Terms are governed by English law. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
EU consumers may also bring proceedings in their home jurisdiction under EU consumer protection rules.
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after such changes constitutes acceptance of the new Terms.
For significant changes, we may provide additional notice via email or prominent website notice.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full effect. The unenforceable provision will be replaced with an enforceable provision that most closely reflects the original intent.
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Breezy Crossing regarding the use of our services.
If you have any questions about these Terms of Service, please contact us:
Breezy Crossing
42 Greenway Business Park
Weston Road
Bristol BS11 9YE
United Kingdom
Email: [email protected]
Phone: +44 117 406 9321
If you are a consumer and have a complaint, you may be able to use the EU Online Dispute Resolution platform or contact our local Citizens Advice Bureau. We are committed to resolving disputes amicably and will work with you to find a satisfactory solution.